Frequently asked questions (FAQ)

Below you will find answers to the questions we get asked the most about FROSIO courses. 

If you have a question you can't find the answer to, please contact us

How do I buy the product?

All our current products and courses can be found on Courses page. You can use filter to get the list of relevant courses for you. For more details about your chosen course use a Detail button. To buy the course of your choice just add it into the cart and follow the steps to finish your order. 

How do I register to online course?

Registration on our website is linked to the purchase of course. Once your order is completed you will receive all necessary information on how to create your account. 

How do I pay for the course?

Currently we offer two payment options.

  1. You can pay using your debit/credit card or Google Pay/Apple Pay
  2. If you choose bank transfer as the payment method in the basket, we will issue you a pro-forma invoice. After we receive the payment we will send you a regular invoice and access to the online part (if it is the subject of your purchase).

Can I split the payment?

It is possible to split the payment, but only by prior arrangement. Please contact us for more details.

What do I need for the course?

During the course and the exam, you will need the following items:

  1. pencils or pens in different colors (e.g. black, blue and red)

  2. ruler

  3. calculator: only non-programmable calculators are allowed at the exam (no cell phones)

  4. dictionary: book native language – English and reverse (no electronic dictionaries)

  5. ID with photo.

Can I have more details about the examination?

The examination includes a theoretical and practical part, each four hours long. To meet the requirement for certification, the candidate must pass both parts of the examination, which will normally be conducted in conjunction with the training course. If the candidate does not pass one of the two parts, this part may be retaken and passed within 5 years.

A candidate that does not pass the examination has two further attempts to pass. Thereafter, the candidate must attend a new training course.

The examination is not considered approved until the candidate has passed both the theoretical and the practical exam.

A passed examination has a validity of 5 years. The certificate may be issued at any time within that period. If the certificate is not issued within the five year period a new examination is required (both the theoretical and practical) to obtain the certificate.

When will I know the results of the final exam?

After completion of the final exam, FROSIO provides students with their results of both theoretical and practical exams. Officially, FROSIO has 4-6 weeks to inform students about their results.


What if I don‘t pass the exam?

If you don’t pass the exam, you can repeat the exam 2 more times. In total, each student has 3 attempts to obtain a FROSIO certificate. In case the participant doesn’t pass the exam on the third attempt, they have to retake the entire course. Theoretical and practical exams are evaluated separately and you only have to retake the exam you failed (either theoretical, practical or both).

How the certificate will help my career?

If you decide to take the course, pass the exam and get the certificate it’s a decision that will affect your future professional life. The certificate entitles you to work as a paint inspector. This position allows you to work on projects all around the world, or being employed full time and perform paint inspections internally. Improving your qualification and increasing your experience gives you the option to become a paint inspector of the highest level III, and to become a leader in the paint inspector field. To increase your chance of getting a job, you can register in our database and apply for contract jobs.

How to get a job after receiving the certificate?

Register to our database and download our app! Go to and create your profile and CV. You can also register via our PIC – Inspector App and upload all the information into your profile directly using your phone or tablet. Download the app on Google Play or App Store.

After you log into your account, either using App or via a web browser, you will find “My Profile & CV" section. Please fill in there as much information as possible. We will then have access to your information and be able to search for your profile easily when looking for candidates for our future projects.

Once you have your profile created, you can apply for our job position we publish in the Job List section on our website or via the App, or we may contact you directly with suitable job offers.

How long is certificate valid?

The certificate is valid for 5 years. After 5 years you can renew the certificate for another 5 years. It is also possible to upgrade your certificate level in case you acquire more experience. 

How to renew the certificate?

If you need to renew your certificate, please contact FROSIO and follow the instructions on their website. 

What to do when my certificate has already expired?

If your certificate has already expired you should contact FROSIO as soon as possible and ask about the next steps.

What to do when I loose my certificate?

If you lose your certificate, please contact FROSIO and follow the instructions on the websites for renewal.